How To Deal With A Difficult Employee

Difficult employees come in different forms and whether it be their refusal to adhere to company policy or the fact that they are too vocal about things that don’t concern them, it can be challenging when you are faced with one.

It can be hard to know what the best course of action to take is, especially when you are dealing with someone that is opinionated, vocal and prone to making mistakes.

Read on for our top tips on how to deal with a difficult employee.

Listen to them

When someone becomes difficult to work with, the easiest thing to do can be to switch off and ignore the situation or what they have to say.

This is the worst course of action to take as communication between you will break down and the problem is likely to get worse.

Instead, you need to arrange meetings with the employee so that you can both speak about what the issues are and how they can be overcome.

Give them cheat sheets

If an employee is making mistakes and not being productive, it could be that they are struggling with the job because they don’t understand certain aspects of it.

In this case, print them off cheat sheets which maps out exactly what they need to do for certain tasks.

They can then refer to this when they are struggling.

Offer clear advice and guidance

If someone is struggling and causing problems for you working with them, you need to make sure that the advice you are giving to them is well thought out and clear.

This way they can make the necessary improvements and will know what they need to do.

Document what is going on

We all like to be hopeful and see the best in people, so writing down every mistake that someone makes can seem overly negative, but it couldn’t be more important.

This gives you a clear understanding of what is going wrong and will also mean that you have concrete evidence of their behaviour if you do need to let them go later down the line.

Set consequences

Most people will respond to a warning, so this a good way of dealing with a difficult employee.

Tell them that they need to improve by a certain date and if they don’t there will be consequences for them.

This could be losing their job or may mean that they are not eligible for a promotion.

Trevor McClintock

Trevor McClintock

Trevor McClintock is a world-leading business consultant and expert strategist with over 25 years' experience in developing and re-organising businesses. Contact him today and make your dreams a reality.

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